Connect With Your 24-hour Monitoring Specialists
The moment your home alarm system in Lincoln goes off, your 24-hour monitoring specialists will act immediately. Their first step is to validate your alarm, and that involves communicating with you. The guideline they abide by depends on the sort of emergency. To illustrate, if the emergency is due to a medical situation, one effort will be made to get in touch with you before help is deployed. If you’re dealing with a burglary alarm - the most typical sort of alarm - a monitoring specialist will adhere to these procedures to reach out to you:
- An attempt will be made to communicate with you via the touchscreen interface. You will usually be requested to provide a passcode.
- If that effort doesn’t result in a response, a call is attempted to your principal contact number.
- An alternate number or your primary contact person is called next.
- If there still isn’t an answer, area law enforcement officers are dispatched.
- Your monitoring professionals will follow up with you again after the proper authorities are notified.
If you're not able to converse with monitoring agents, that’s OK. Assistance will still be dispatched even when you're not able to substantiate the emergency.
Get protection for any crisis with a Vivint home alarm system in Lincoln
Get prepared for any crisis with a modern home alarm system in Lincoln from Vivint. Dial (402) 545-5763 to start the customization of your home’s defense today.